Macerator Pump

My Macerator Pump Has Gone – Do I Need A New One

Martin Smith explains all the good reasons for replacing the Macerator Pump and all the reasons for just to replace the complete Macerator. Jus below are some of the questions asked before calling for an emergency plumber.
Toilet Macerator Pump

  • My Macerator Pump has gone do I need a new one?
  • Is it dangerous to fix a Macerator pump?
  • What is the best way to empty the Macerator to replace the pump?
  • How does the lid come off the Macerator to replace the pump?
  • How does the Macerator Pump disconnect from the Box?
  • When fitting the new pump to the Macerator is there anything else I need to check?
  • How long is the Macerator guaranteed for and if I fix it myself then what is theĀ guaranteed?

My Macerator Pump has gone, do I need a new one?

If your Macerator Pump has gone then in most cases you will need a new one but in all honesty, due to the cost of a Macerator pump and all the complications it is always best to just buy a new.

Is it dangerous to fix a Macerator pump?

When replacing the macerator pump you MUST have the electric disconnect with no way it can be turned on. If you don’t follow the instructions to repairing the Macerator, you may end up needing to go to the hospital with most or some of your fingers cut off. So the answer to is it dangerous to fix a macerator pump then the answer is ‘YES’.

What is the best way to empty the Macerator to replace the pump?

The best and pretty much the only way to empty the toilet and macerator is, with a small plastic carton or jug. A very dirty and smelly job but somebody got to do it.

How does the lid come off the Macerator to replace the pump?

In most macerators there are a couple of clips located at both sides, all that has to be done is to unclip both sides and pull up, as long as there are no obstructions in the way.

How does the Macerator Pump disconnect from the Box?

Once the lid is up and you want to disconnect the macerator pump from it’s box, then all that should have to be, is for the pump to be pulled from it’s shell upwards and out but with the wiring still attached.

When fitting the new pump to the Macerator is there anything else I need to check?

It is very important to check the water sensor, which may also need clearing out. The non return valve should also be checked to ensure there is full and proper use of the Macerator.

How long is the Macerator guaranteed for and if I fix it myself then what is theĀ guaranteed?

Most macerators at present are guaranteed for a couple of years, but there is a fine line to the guarantee being void. If the macerator is repaired by a general plumber, the macerator then voids it’s guarantee. As a consumer, if you have a macerator fault within the guarantee period, you MUST contact the manufactures repair technical helpline. Once a general pump or an emergency plumber has repaired the macerator then the guarantee again is also void. Only a specialist is supposed to repair the macerator unless it is completely replace. For this reason, when a general plumber repairs a macerator, then the macerator can not have a guarantee on it.

More: Macerator problems